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Hoot Car Insurance Services privacy policy
Your personal data
Be Wiser
Insurance recognize the requirement to treat the information that we
collect about you with care. We are registered under the Data
Protection Act 1998. Any information you provide may be held by us and
the panel of insurers in connection with the cover for which you are
applying. It may be used by us or the panel of insurers' relevant staff
in making a decision concerning your insurance application and for the
purpose of servicing any cover that may be arranged.
The panel
of insurers may exchange information with other insurers through
various databases to help them check information provided by you and
also to prevent fraudulent claims. We would also advise you that all
insurers supply details of motor insurance policies to a database to
which the police and other insurers have access. This helps detect
people who break the law by not taking out insurance and insurers to
pursue claims following accidents. In the event of a claim, the
information you supply and the claim form, together with other
information relating to the claim, may be put on the Registers. It is
an offence under the Road Traffic Act to make any false statement or
withhold any material information for the purpose of obtaining a
certificate of insurance.
We may use, analyse and assess
information held about you to give you information about our other
products and services. To help improve our services and in the
interests of security we may monitor and/or record your telephone calls
with us. We will not collect personal information about you unless you
have chosen to give it us. Please do not give us information if you do
not want it collected. We may use information we have collected about
you for improving customer service and to respond to your queries.
If
you proceed to apply for cover by selecting a quotation offered to you,
and provide credit/debit card payment details for verification by us,
then you should be aware that we have taken steps to protect your
confidential payment information from disclosure to third parties.
However,
please note that despite our best endeavours transactions over the
internet may be subject to interruption, transmission blackout, delayed
transmission due to internet traffic or incorrect data transmission due
to the nature of the internet and matters outside our control.
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*A replacement car can usually be arranged under any of the following conditions:
1.Non fault accident – where we have the name, car registration number and insurance details of the person who caused the accident, we will supply a replacement car on a credit hire basis. This means the charges for this service will be passed onto the insurance company of the person who was responsible for the accident. This service may not be available where we are unable to get an admission of liability from their insurance company, or wherethe driver is unknown or uninsured.
2.If you have comprehensive insurance, a replacement car may be available under the terms of your insurance policy. Please check your policy details for more information.
3.The repairing garage may be able to provide a replacement car. This is subject to availability.