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Car insurance news
15/10/2007

Cheap car insurance customers unhappy with garages

Drivers are not so happy with garage services, a recent study by the Good Garage Scheme has found.

Although many drivers are happy with getting cheap car insurance, many of them are finding that their local garages aren't turning out to be quite so affordable.

The findings from the Good Garage Scheme found that 56% of motorists have endured negative experiences, with many saying that they want to be better informed about the faults of their vehicle.

A total of 39% of people said that they would return to a garage if the staff were friendly and provided a good service for them - a relationship that many drivers already have with their online car insurance provider.

Rachel Roberts, marketing manager of the Good Garage Scheme, said: "This survey just goes to show that there's just no substitute for excellent service and good manners."

Cheap car insurance providers, Hoot Car Insurance Services said: "Motorists want to make sure that they're not getting ripped off. If they strike a good relationship with a garage, they'll more than likely use their services again in the future."

 

 

 

 

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*A replacement car can usually be arranged under any of the following conditions:

1.Non fault accident – where we have the name, car registration number and insurance details of the person who caused the accident, we will supply a replacement car on a credit hire basis. This means the charges for this service will be passed onto the insurance company of the person who was responsible for the accident. This service may not be available where we are unable to get an admission of liability from their insurance company, or wherethe driver is unknown or uninsured.

2.If you have comprehensive insurance, a replacement car may be available under the terms of your insurance policy. Please check your policy details for more information.

3.The repairing garage may be able to provide a replacement car. This is subject to availability.


 

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Young driver car insurance