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Cheap car insurance news
11/01/2008
Young driver delayed in Aberystwyth by student car insurance companyA Newcastle consumer-rights journalist has come to the aid of a teenager from Otterburn, near Newcastle, when he was trapped in Aberystwyth after his student car insurance company took months to approve the repairs that his car needed following an accident. Although the accident happened in February, his motor insurance company's investigation process dragged on until after the student's exams. As the exam period marked the end point of his time in his university's halls of residence, the young driver was forced to move into temporary accommodation until the repairs were completed. Although the student ensured that the costs of his extended stay in Wales were kept to a minimum, the car insurance company refused to pay these costs. His angry mother approached the local paper and said: "His room was £70 per week and his food came to £60, so I don't think he took advantage." The paper's consumer-rights journalist, 'Mr Justice', took the case on and before long, the motor insurance company made an offer of £140 to cover the expenses they had caused.
The undergraduate has not stated whether he will be approaching other car insurance companies for a young driver motor insurance quote in the future.
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*A replacement car can usually be arranged under any of the following conditions:
1.Non fault accident – where we have the name, car registration number and insurance details of the person who caused the accident, we will supply a replacement car on a credit hire basis. This means the charges for this service will be passed onto the insurance company of the person who was responsible for the accident. This service may not be available where we are unable to get an admission of liability from their insurance company, or wherethe driver is unknown or uninsured.
2.If you have comprehensive insurance, a replacement car may be available under the terms of your insurance policy. Please check your policy details for more information.
3.The repairing garage may be able to provide a replacement car. This is subject to availability.
